Mind the Long Tail: Understanding the Difficulty of Delay Detection in Business Processes

Excerpt

arXiv:2608.14367v1 Announce Type: cross Abstract: The early detection of delayed cases in business processes is a critical capability for organizations. Predictive process monitoring (PPM) supports this task by using historical event logs to predict the remaining time of ongoing cases, enabling timely interventions to avoid missed deadlines and service level violations. Although remaining time prediction has advanced considerably through sophisticated deep learning architectures, little is known