InsurTech innovation using natural language processing

Excerpt

arXiv:2507.21112v4 Announce Type: replace Abstract: With the rapid rise of InsurTech, traditional insurance companies are increasingly exploring alternative data sources and advanced technologies to sustain their competitive edge. This paper provides both a conceptual overview and practical case studies of natural language processing (NLP) and its emerging applications within insurance operations, focusing on transforming raw, unstructured text into structured data suitable for actuarial analysi